We are the Post Office and there is no-one like us. From our travel and financial services, passports to postage, the Post Office network is serving communities across the UK. We have a network of over 11,500 branches across the UK and every one of our branches is at the heart of its community.
Main style Post Office branches which offer a modern environment and in many cases extended opening hours. These branches have dedicated a Post Office counter offering customers a full range of products and services, during standard hours. In most cases there will also Post Office service provision at the retail position, providing access to a wide range of services including Post Office Card Account withdrawals and everyday banking services during extended shop hours.
Local style Post Office branches provide a wide range of services from the retail till and are open when the shop it is housed within is open.
Our Mobile Post Office vehicles currently visit over 250 location every week in rural locations across the UK, at set times and on certain days of the week so people know exactly when to expect them. These mobile Post Offices are kitted out to provide a walk-in Post Office on wheels, with the added facility of an accessibility lift. They are operated by postmasters who can bring all the services that their core branches provide to more isolated areas. These services include posting letters and parcels, personal banking and savings and insurance, providing accessibility and convenience to thousands of people every week.
The Hosted Service is operated out of a local building like a cafe, village hall or community centre on certain days of the week and at set times. It provides customers with access to almost all of our products and services.
The Partner Service is where we offer our services through a partner – for example a local shop. It means that customers can access over 80% of our services, usually whenever our partner’s business is open.
Our Home delivery service is for very small communities and enables customers to order a reduced range of Post Office® products and services over the telephone. The products may either be delivered to a customer’s home by the core subpostmaster or are available for collection by the customer at a local Drop-In Session.