Horizon & Inquiry

What is the Horizon IT Scandal?
The Horizon IT Scandal  involves a dispute between Post Office and a group of postmasters, which took place over many years. It primarily concerns the reliability of the Horizon computer system used in post offices, issues related to postmasters’ contracts, and the culture of Post Office at the time. 

We are sincerely sorry for the devastating impact on so many lives and the priority of today’s Post Office is to ensure that victims receive justice and financial redress as swiftly as possible. 

What is the Horizon IT Inquiry?
An independent Public Inquiry into the Horizon IT scandal was established in September 2020, led by Sir Wyn Williams. The Inquiry is ongoing, with Volume 2 expected to be published in 2026. Post Office is fully participating to assist its work to get to the truth of what happened, so our business can continue to learn lessons and implement wholesale changes to benefit postmasters, and ensure nothing like this can happen again.

Does Post Office still bring private prosecutions?
No. Post Office has not undertaken private prosecutions since 2015 and has no intention of doing so in the future.